Refund and Cancellation Policy

At E-Institute, we are committed to delivering high-quality IT training programs designed to meet your professional goals. We understand that plans can change, so we have outlined our refund and cancellation policy to ensure transparency and fairness for all participants.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all of our courses. If, for any reason, you are not satisfied with the program, you may request a full refund within seven calendar days of the course start date.

To request a refund:

Other than the content you own, under these Terms, E-Institute and/or its licensors own all the intellectual property rights and materials contained in this Website.

• Please email us at info@tta.com with your name, course title, and reason for the refund request.
• Refunds will be processed within ten business days of receiving your request.

2. No Refunds After 7 Days

After the 7-day money-back guarantee period has ended, we do not offer any refunds for cancellations or withdrawals from the course. This policy applies regardless of the reason for cancellation, including personal or professional conflicts.

3. Course Cancellations by E-Institute

In the event that E-Institute cancels a course due to unforeseen circumstances (e.g., low enrollment, instructor availability), participants will be given the option to either:

• Transfer to a future course offering, or
• Receive a full refund of the course fee.

4. Course Transfers

If you cannot complete a course but wish to transfer to a future session, please contact us at least five days before the course starts. Transfer requests made after the course begins will not be honored.

5. Contact Information

We appreciate your understanding of our refund and cancellation policies and look forward to supporting your learning journey.